Stop showing up to surprise mat sessions.

The AI returns an estimate based on photos plus the customer-reported breed, size, and weight. The customer sees the quote during booking and it's included in their confirmation SMS, so accuracy matters. You can adjust the quoted price on the appointment in your dashboard any time before the appointment, and the final price is locked when you mark the appointment complete. Most groomers find AI estimates land within 10-15% of actual; the model tunes to your configured hourly rate.

The customer's self-reported breed and weight at intake override the AI's estimates with high confidence. Photos help most when the customer doesn't know the breed. If the AI is still off after that, edit the intake assessment from your dashboard before the appointment; the corrected info flows to the appointment record.

Outbound SMS goes through Brevo with our verified business sender, no need to bring your own number. Replies route to your business phone for follow-up - and also appear as a two-way conversation thread on each customer's detail page in your dashboard, with a reply box right there.

You set the deposit policy and no-show fee percentage in settings, plus a cancellation window. The deposit amount and policy are shown to the customer on the booking page. For recurring customers, a saved-card autopay flow handles charges automatically. For one-off customers, deposit collection is currently offline (cash/Venmo/Zelle).

No, you can keep using your existing cash, Venmo, Zelle, or other workflow. If you do connect Stripe through BookyTails, your customers can pay with a card and you get a real receipt + refund button in the app. Costs are disclosed upfront: Stripe takes 2.9% + 30¢ per charge and BookyTails takes 0.5% on top, so about 3.4% + 30¢ total. On a $150 grooming that's $5.40 in fees, $144.60 to your bank. We will never quietly raise this fee. If we ever change it, you get advance notice in writing.

Default is 6, configurable per groomer from 1 to 10. Raise it to 10 for severely matted dogs that need multiple problem-area shots. The customer-facing form enforces whatever number you set, and the AI quote uses whatever photos are uploaded.

Yes. Photos are stored encrypted, accessible only to you and the customer (via a private link). They auto-delete 90 days after the appointment. Full details in our Privacy Policy.

Yes. One-click cancel in the billing page. Your account stays active until the end of the current billing cycle, then read-only for 90 days so you can export your data, then deleted.